Anti-Discrimination Notice

Yamhill Community Care does not discriminate.

Yamhill Community Care (YCCO) must follow state and federal civil rights laws. We cannot treat people unfairly in any of our programs or activities because of a person’s:

  • Age
  • Gender identity
  • Race
  • Sexual orientation
  • Color
  • Marital status
  • Religion
  • Disability
  • National origin
  • Sex
  • Health status or need for health care services

Everyone has a right to enter, exit and use buildings and services. They also have the right to get info in a way that is best for them. This includes free interpretation services and receiving written material in other formats (large print, audio, braille, etc.).

YCCO will make reasonable changes to policies, practices, and procedures by talking with you about your needs.

If you feel you were treated unfairly for any of the reasons above, you can contact any of the following:

YCCO

To report concerns or to get more info, contact our Grievance Coordinator.

  • Phone (toll-free): 1-855-722-8205 (TTY/TDD: 7-1-1)
  • Email: appeals@yamhillcco.org
  • Website: yamhillcco.org
  • Mail: Yamhill Community Care Organization
    • Attn: Grievance Coordinator
    • PO Box 4158
    • Portland, OR  97208

If you want to put your complaint in writing you can mail, email or fax us a letter. You can also use the OHP complaint form and send it to YCCO.

You do not have to have a form you can write a letter or email.

Oregon Health Authority (OHA) Civil Rights

  • Phone: (844) 882-7889, 711 TTY
  • Web: www.oregon.gov/OHA/OEI | Email: OHA.PublicCivilRights@state.or.us
  • Mail: Office of Equity and Inclusion Division
    • 421 SW Oak St., Suite 750, Portland, OR 97204

Bureau of Labor and Industries Civil Rights Division

  • Phone: (971) 673-0764
  • Email: crdemail@boli.state.or.us
  • Mail: Bureau of Labor and Industries Civil Rights Division
    • 800 NE Oregon St., Suite 1045, Portland, OR 97232

U.S. Department of Health and Human Services Office for Civil Rights (OCR)

If you need this letter in your language, large print, braille, or format you prefer, including oral interpretation, at no cost to you call Customer Service. You can reach Customer Service Monday through Friday, 8 a.m. to 5 p.m. at 855-722-8205 or TTY 711.